Return & Replacement Policy
Last updated: 10 August 2026
7-Day Easy Returns
You can request a return or replacement within 7 days of delivery if the product is unused, unwashed and in its original packaging with all tags intact.
How to Return
Go to My Account → Orders → Return, or WhatsApp us at +91 90000 00000 with your order ID. We arrange a free reverse pickup wherever serviceable.
Refunds
Once the returned item passes a quick quality check, refunds are issued within 3–5 business days to your original payment method or SWEETHOMEE wallet.
Non-Returnable
For hygiene reasons, used bath mats, opened cushion fillers and custom-cut carpets cannot be returned unless received damaged or defective.
