Frequently Asked Questions
Last updated: 10 August 2026
How do I track my order?
You'll get tracking details over SMS/WhatsApp once your order ships. You can also see status under My Account → Orders.
What payment methods do you accept?
UPI, cards, net banking, wallets and Cash on Delivery on most pincodes.
Can I cancel my order?
Yes, before it is dispatched. Go to My Account → Orders → Cancel, or contact us on WhatsApp.
How do returns work?
Request a return within 7 days of delivery. See our Return & Replacement Policy for full details.
How do I reach support?
Email care@sweethomee.com or WhatsApp +91 90000 00000. We usually reply within a few hours.